Bertello Return, Refund, & Lifetime Warranty Policy

Thank you for choosing Bertello. We stand behind the quality of our products and are committed to your satisfaction. Our policy is as follows:

Returns & Refunds
If for any reason you are not completely satisfied, you may return any unused product within 90 days of purchase for a full refund. The product must be in its original packaging and in new, unused condition. Once we receive and inspect your return, we will promptly process your refund. Please note that return shipping costs are the responsibility of the customer.

Defective Products & Lifetime Warranty
Bertello is proud to offer a lifetime warranty on our ovens. If your oven arrives with a defect or if you experience any issues with its performance over time, please contact us. We will gladly replace or repair your oven at no additional cost to you. Our warranty covers manufacturing defects but excludes damage from misuse, neglect, or unauthorized repairs.

Contact Us
For return, replacement, or warranty requests, please reach out to our customer support team. We are here to ensure you get the most out of your Bertello experience.
Thank you for choosing Bertello. Your satisfaction is our priority, and we look forward to serving you.